RCA evidence view

Give the analyst a timeline. Do not fabricate the cause.

PAIL works after alert detection to isolate one incident, gather related records and prepare bounded evidence for human or LLM-assisted investigation.

INCIDENT

PAY-API timeout burst

BOUNDARYTRACE-900098
Payment initiated

PAYMENT_GATEWAY accepted TXN-000098.

Authorization completed

Status moved from INITIATED to AUTHORIZED.

Processing started

Worker pool assigned the payment request.

Gateway timeout observed

GW_TIMEOUT recorded with elevated response time.

Retry exhausted

Payment marked FAILED after configured retry limit.

Integration role

From alert to reviewable evidence.

PAIL is an evidence step inside the incident workflow, not a replacement for detection, telemetry storage or analyst ownership.

01 / DETECT

Your monitoring tool alerts

Grafana, Splunk or Dynatrace supplies trace, request, transaction or service anchors.

02 / CONTROL

PAIL isolates evidence

Related records are bounded, ordered, checked for conflicts and labeled by evidence status.

03 / REVIEW

Human or LLM explains

The reviewer receives attributable evidence while suspected cause remains clearly marked.

Current prototype boundary

Useful investigation support. Not a Dynatrace competitor.

Trace isolation, occurrence history and evidence packets work at prototype scale. Live monitoring connectors, large soak tests and automatic causal validation require customer infrastructure.

Works now

Trace-scoped retrieval, event ordering, repeated occurrence preservation, contradiction visibility and bounded packets.

Requires integration

Grafana/Splunk/Dynatrace credentials, production log volume, retention policy, RBAC and operational runbooks.

Evaluate one incident flow

Start with a known alert, a known trace and a known investigation outcome.